Job: Team Leader, Patient Access - Admissions & Registration

Department: Emergency Center Registration
Location: University Hospital

JOB CLASS NUMBER: 5158
REVIEWED: 08/08

POSITION SUMMARY/RESPONSIBILITIES
Supervises shift operations and productivity. Assures appropriate staffing needs on a daily basis. Promotes team environment. Oversees the daily functions for Admissions and Registration, Financial Counseling and Bed Control. Ensures that admissions and discharges are accurate and timely. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health System.

EDUCATION/EXPERIENCE
High school diploma, GED, or equivalent experience required. One year of college study or the completion of a recognized clerical vocational training program with medical terminology is preferred. Must have 2 years experience in a hospital admitting or business office. Billing knowledge is preferred. Employee must have knowledge with contract benefits and negotiation of out-of network benefits. Pre-certification experience is required. Prior supervisory experience is preferred.