Job: Internal Communications Specialist

Summary: This position will help manage and maintain Pocket Company intranet and Dealer intranet and contribute to other internal communications projects as needed

Responsibilities:
• Manage and Maintain Company Intranet Content
• Manage and Maintain Dealer Intranet Content
• Become familiar with ALL company resources: Databases, Internet/Intranet Sites, Reference Materials, and Company Policies and Procedures
• Plan and determine the editorial direction for both intranet sites
• Develop well-written, effective and useful content.
• Create and Maintain Company Policies
• Create and Maintain Company Training Procedures
• Create and maintain certain company forms.
• Review and edit content submitted by contributors throughout Pocket
• Ensuring content is consistent with Pocket standards.
• Update the both sites on a daily basis.
• Keeping the sections fresh, creative and engaging.
• Contribute to and help coordinate other projects as needed
• Ensure Company documentation is maintained in central location and shared with other departments
• Miscellaneous other tasks as requested


Qualifications:
• Outstanding writing, editing, grammar and communications skills. Ability to use various styles to address different objectives and audiences. Must provide samples of own writing.
• Minimum of 1years telecommunication experience.
• Minimum of 1 year managing technology projects/programs involving system integration preferred.
• Intranet and content management systems experience preferred; skills in design applications a plus.
• Excellent computer skills, experience in Advance PC skills with proficiency in Windows 95/98 or 2000, MS Excel (spreadsheets), MS Word, html, PowerPoint, Snag It, and Open Office.
• Thorough command of best practices in internal communications.
• Excellent judgment and organizational skills to efficiently manage multiple projects and balance evolving priorities.
• Demonstrated analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks at one time
• Ability to think proactively, and work to improve company procedures
• Ability to simplify complicated terms or issues and convert them into a language that the employees can understand
• Effective meeting facilitation and presentation skills
• Ability to meet deadlines
• Flexibility to work non-standard work hours required
• Ability to consistently perform under pressure in a fast-paced environment as an individual on a team
• Must maintain a positive working relationship with all Sales Channels and internal corporate departments
• Minimum 3-5 years related strategic internal communications/public relations experience; background in professional services a plus.
• B.A. degree or equivalent background (preferably in journalism, communications, public relations, English).