Goodwill Industries of San Antonio

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Case Manager-Licensed

at Goodwill Industries of San Antonio

Posted: 10/9/2019
Job Status: Full Time
Job Reference #: 2357
Keywords: health

Job Description

Case Manager-Licensed

Our Mission is to help change lives through the power of work. We serve our community by providing career training and placement assistance for employment. Our programs are supported with profits generated through the sale of donated goods in our Retail Stores,
and revenue from business services offered through our Contract Services Division. We invest 92.6 cents of EVERY DOLLAR EARNED back into the community. This is accomplished through educational programs and career services provided through our Good Careers Academy and Good Careers Centers.

We are currently seeking a dynamic Case Manager-Licensed who has a passion for serving others and making a difference. Join the Goodwill Team today.

San Antonio, Texas
Fredericksburg @ Vance Jackson

Full Time


0.00 - 0.00

Monday-Friday 8:00am - 5:00pm

This position is responsible for assisting GoodwillIndustries ofSan Antonio clients withfostering a healthy and positive approach to personal challenges by offeringcase management, support, guidance and coaching in areas such as personal relationships, self-esteem, finances, health and personal success. The Licensed Case Manager will create strong relationships with individuals and provide unbiased feedback in a non-judgmental environment.

Provide education, life skills training and short term solution focused sessions to Goodwill clients.
Conduct & interpret needs assessments for development of appropriate service plan
Assist clients in developing action plans for success in overcoming personal challenges.
Provide direct services including short term solution focused sessions as appropriate to assist individuals with complex barriers who are enrolled in Goodwill programs and/or Goodwill team members.
Provide appropriate referrals for other community resources to address client needs (food, housing, medical, behavioral health care etc.) and link clients to services as needed.
Document encounters with clients made either by phone or in person.
Gather and analyze measures for success of clients in overcoming personal barriers; follow-up as needed.
Work with Goodwill employees to develop and refine life skills to include job readiness training as needed to serve clients.
Coordinate closely with the Good Career Center and Good Careers Academy 6 teams on the formation of comprehensive plans for clients to ensure success.
Oversee the progress of life skills for clients in Goodwill-administered programs.
Attend and participate in meetings of key stakeholders, collaborate with others to achieve the Goodwill mission.
Work collaboratively with other departments and/or HR to appropriately support individuals through resolution of employee relations issues.
Demonstrate ethics and maintain strict confidentiality of all information pertaining to caseload.

Master’s degree in Counseling, Psychology, Social Work, or related field required. Must have & maintain current license in good standing in the State of Texas as a Licensed Professional Counselor (LPC), Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT,) and/or a Counseling/Clinical Psychologist (CCP). LCDC and 5+ years’ experience in a non- profit, social service agency or environment strongly preferred.
3-5 years’ experience in case management and/or counseling individuals on life skills; 2+ years working with diverse and non-traditional populations. Knowledge and experience working with individuals with history of substance abuse.
Knowledge of and relationships with effective community resources for disability services.
Excellent written and verbal communication skills and ability to collaborate with multiple constituencies to resolve complex workplace challenges.
Proficiency with operating multiple computer programs such as word processing, spreadsheets and email.
Must have a valid Texas Driver’s License and reliable transportation, and pass any required federal, state, municipality, and/or customer-specific background checks.

For more information about Goodwill Industries San Antonio, please visit our website at:

Equal Opportunity Employer/Veterans/Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!