Goodwill Industries of San Antonio

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Medical Records Shift Supervisor

at Goodwill Industries of San Antonio

Posted: 10/9/2019
Job Status: Full Time
Job Reference #: 2529
Keywords:

Job Description

Medical Records Shift Supervisor
req2529

At Goodwill Industries San Antonio, our Mission is to help change lives through the power of work. We serve our community by providing career training and placement assistance for employment. Our programs are supported with profits generated through the sale of donated goods in our Retail Stores, and revenue from business services offered through our Contract Services Division. We invest 92.6 cents of EVERY DOLLAR EARNED back into the community. This is accomplished through educational programs and career services provided through our Good Careers Academy and Good Careers Centers.

We are currently seeking a dynamic Medical Records Shift Supervisor who has a passion for serving others and making a difference. Join the Goodwill Team today.

LOCATION
San Antonio, Texas
Nacogdoches Rd Office Bldg

Full Time

EMPLOYMENT TYPE
Non-Exempt

PAY
0.00 - 0.00

WORK SCHEDULE
4:15 PM - 1:30 AM

PRIMARY DUTIES AND RESPONSIBILITIES

PRIMARY
OBJECTIVE OF POSITION
This
position will responsible for the direct supervision of the Medical Records
Associates and their performance, work quality, reviews of Service Treatment
Records (STRs) for separated and/or retired Total Force Members. Oversee the
overall process for adhering to the contract requirements and guidelines.
EnsureTeam Members perform analysis on all components of the records. Support
the organization in its mission to help change lives through the power of
work.

DUTIES AND
RESPONSIBILITIES

Essential functions:
1.
Train,
assist, motivate, and oversee Medical Records Associates as they perform processing
tasks for preparing and scanning medical/dental records.
2.
Collaborate
with manager to assign work. Continuously
delegate tasks or shift priorities to ensure a smooth workflow and meet
production/quality goals.
3.
Function
as subject matter expert and provide assistance in analyzing record contents,
determining military member status and appropriate record disposition.
4.
Assist
in contacting Military Treatment Facilities (MTFs) for additional
information.
5.
Assist
with various processing tasks as time allows.
6.
Perform
additional quality oversight in all processing areas to ensure correct
procedures have been followed and quality goals achieved.
7.
Monitor
daily work quantity and quality progress and keep Medical Records Manager
informed.
8.
Respond
to inquiries from government personnel for information.
9.
Work
with management to develop and/or enhance work processes.
10.
Maintain
Team Member training records.
11.
Provide
excellent customer service by greeting, assisting, and responding to
questions and/or concerns in a positive, professional, and friendly manner.

Other functions:
To accommodate business
needs and management objectives other duties may be assigned by a management
member.

SUPERVISORY
RESPONSIBILITIES Yes No

To perform this job successfully, an individual must be
able to perform each essential performance requirement satisfactorily. The qualifications listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS
Must be
a U.S. citizen and eligible for a security clearance.

EDUCATION
Minimum:
High School Diploma or equivalent (GED)

Preferred:
Associate’s degree

EXPERIENCE
Minimum:
1+
years of experience performing work using similar skills and knowledge as
well as supervisory experience.

Preferred:
2+
years of experience performing work using similar skills and knowledge as
well as supervisory experience.
Previous
experience in records management and leading teams preferable.
Military
experience or experience working within the military environment helpful.

OR equivalent
combination of education, experience and/or military training

JOB REQUIREMENTS

QUALIFICATIONS
Must be a U.S. citizen and eligible for a security clearance.

EDUCATION
Minimum: High School Diploma or equivalent (GED)

Preferred: Associate’s degree

EXPERIENCE
Minimum:
1+ years of experience performing work using similar skills and knowledge as
well as supervisory experience.

Preferred:
2+ years of experience performing work using similar skills and knowledge as
well as supervisory experience.
Previous experience in records management and leading teams preferable.
Military experience or experience working within the military environment helpful.

OR equivalent combination of education, experience and/or military training

COMPETENCIES

Skills:
Analytical & detailed
Leadership/supervisory

MS Office Suite
Organized self-starter
Strong verbal/written
communication
Analyze, evaluate situations, and develop alternatives for conflict resolution

Knowledge:
Basic supervisory processes

Abilities:
Ability to work independently and as part of a team
Ability to use initiative
Ability to be flexible and handle change
Ability to work a flexible schedule

Equal Opportunity Employer/Veterans/Disabled

For more information about Goodwill Industries San Antonio, please visit our website at: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!