ManTech Mission & Solutions Group

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Helpdesk Specialist

at ManTech Mission & Solutions Group

Posted: 1/12/2020
Job Status: Full Time
Job Reference #: R03224
Categories: Other/General
Keywords: online

Job Description

Secure our Nation, Ignite your Future

ManTech is seeking a Help Desk Specialist.  Day-to-day responsibilities include but are not limited to the following:

  • Provides analysis and technical help desk support
  • Interfaced with multiple levels of users, management, and technical staff
  • Provides low to moderate level of customer service support for office automation applications, personal computers, and printers
  • Accurately documents and reports problems to technical staff for resolution
  • Categorizes and prioritizes service requests by maintaining database with up-to-date status information
  • May generate and track purchase requests, maintenance contracts, staff data, and departmental policies and procedures
  • Performs other duties as assigned

Education/Experience

Minimum one year experience as a Help desk specialist

Must be able to obtain a US security clearance

Physical Requirements:  sedentary work

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.


Why ManTech?  This is why!

The ManTech family comprises a diverse yet united group of nearly 8,000 talented professionals around the globe, each bringing distinct backgrounds and skill sets to the team. Nearly half of us are veterans and we are all dedicated to securing the future of our nation.

Our diversity makes us successful. Each team member is a unique piece of the puzzle, coming together to solidify our seamless foundation. As One ManTech, we learn together, we win together, and we celebrate together.

Rich educational opportunities and programs help employees break through career barriers. ManTech offers tuition assistance, partnerships with universities and institutions, a Technical Recognition Awards program, professional groups that comprise our Communities of Practice and so much more. Our own acclaimed ManTech University offers instruction and resources needed for professional development.



Posted 30+ Days Ago

Full time

R03224