Sears Holding Corp

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Service Technician, Refrigeration and Appliance Repair

at Sears Holding Corp

Posted: 5/6/2020
Job Reference #: 1883309
Keywords: repair

Job Description

Job Title
Service Technician, Refrigeration and Appliance Repair

Business
Transformco Home Services - In Home

Job Description
A sign on bonus up to $5000 may apply to qualified candidates!
 
Join the Transform Home Services LLC team as a Refrigeration and Appliance Repair Technician!

Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide.  We serve over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more.  We partner with most of the leading Home Services related retail brands including Sears to help customers improve their homes and the appliances within.

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Service Technician, we provide the following:

• Service van
• Specialized tools
• Uniforms
• Laptop computer
• Smartphone
• Home dispatched (most locations)
• Industry training
• Various incentive plans
• Career opportunities
 
 

Requisition ID
997115BR

Employment Category
Regular, Full-time

Travel Requirements
On Occasion (Less than 5%)

Preferred Minimum Education
High School / GED

Responsibilities/Skills/Experience Requirements
Residential Appliance/Refrigeration Repair Technicians have opportunities to repair Refrigerators, Freezers (sealed and non-sealed systems) and other home appliances such as Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers in the customers’ homes.

Appliance repair responsibilities include:

• Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer

Requirements of the Service Technician role include:

• CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
• High school diploma or general education degree (GED)
• At least 1 – 2 years of appliance repair or refrigeration experience, preferred
• Ability to use a computer for parts inquiries and ordering
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours, including overtime
• Must complete all technician training elements within required timeframes
• Must possess and maintain a valid state driver’s license for the state in which you are applying
• Must be at least 18 years of age
• Ability to occasionally lift up to 100 lbs.

 

Job Function
Repair/Installation

Job Code (SHC)
HS2023: Service Technician 2, In-Home

Payroll Location
28212: IH-San Antonoio/Austin TX

Years Experience
1 - 2 Years Experience

Country
United States

Location Postal Code
78245

Location City
SAN ANTONIO

Location State
TX

Sears Req Type
Hourly

Location Address 1
7353 NW LOOP 410

Work-In City
Laredo

Work-In State
TX

Work-In Postal Code
78041

EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.

Posting Tags
#HomeServices

Company Brand
Sears Home Services